Privacy Policy

Account and contact details you provide, such as your name, email address, phone number, state of residence, and date of birth.

Health information you submit through the intake questionnaire, including conditions, medications, allergies, and history, as well as information generated during your care.

Transaction information related to program purchases, and technical information such as device type, browser, and pages visited.

To connect you with independently licensed providers, facilitate evaluations, and coordinate pharmacy fulfillment and shipping.

To operate, secure, and improve our services, respond to support requests, and send transactional messages about your orders and care.

To comply with legal, regulatory, and recordkeeping obligations that apply to telehealth and pharmacy services.

With treating providers and partner pharmacies as needed to evaluate, prescribe, dispense, and ship your treatment.

With service providers who support payments, hosting, communications, and analytics under contractual confidentiality obligations.

When required by law, or to protect the rights, safety, and security of patients, providers, and our services. We do not sell your health information.

You may request access to, correction of, or deletion of certain personal information by contacting info@hypergevity.com, subject to legal retention requirements for medical records.

You can opt out of marketing communications at any time using the unsubscribe link in our emails. Transactional and clinical messages will continue while you have an active program.

We use administrative, technical, and physical safeguards, including encryption in transit, to protect your information. No method of transmission or storage is completely secure.

Information is retained for as long as needed to provide services and to satisfy applicable medical, tax, and regulatory retention periods.

Hypergevity uses optional analytics and advertising technologies on limited portions of its public website. These technologies load only after a visitor provides the applicable cookie consent.

No analytics or advertising technology loads before consent. If a visitor declines, none of these technologies load at all, and no analytics or advertising request is made. After consent, the tools used are Google Analytics 4, Google Ads conversion measurement and the Meta Pixel.

To opt out, decline the banner or open Cookie Settings in the website footer and withdraw consent. A visitor may also clear cookies for this site in their browser and decline again on the next visit.

Hypergevity also instructs browsers to withhold the full page address from third parties, so outgoing requests to these providers do not carry the page path.

We use Google Analytics 4 to understand aggregated website activity and improve the performance and usability of our public website. On general informational pages, Google Analytics may receive information such as device type, browser type, approximate location, referring domain and page activity.

On pages discussing health programs, treatments, products, medications or educational health content, Hypergevity replaces the actual page address and title with generic values before sending an analytics event. Treatment names, product names, medication names, medical selections, form contents and intake responses are not sent to Google Analytics.

Google Analytics does not load on medical intake, checkout, patient, account, login or portal pages.

We use Google Ads conversion measurement to understand whether advertising contributes to general actions such as beginning the care process, successfully submitting the general contact form or joining the Hypergevity app waitlist.

Google Ads conversion events use neutral virtual page addresses. We do not send form contents, treatment selections, medical answers, product names, medication names, names, email addresses or phone numbers to Google Ads. Enhanced Conversions and user-provided advertising data are not used.

The Meta Pixel is limited to the Hypergevity homepage, About page and How It Works page. It loads only after advertising consent and sends only a standard PageView event.

The Meta Pixel does not load on contact forms, health-content pages, treatment pages, product pages, medication pages, educational health articles, intake, checkout, patient, account, login or portal pages.

Hypergevity does not use Meta Advanced Matching, automatic events, treatment-based events, Lead events, InitiateCheckout events or Meta Conversions API.

Hypergevity does not use Microsoft Clarity, session-replay recording, heatmap recording or Lovable Visitor Analytics.

Third-party analytics and advertising technologies do not load on medical intake, checkout, registration, patient login, patient portal, provider messaging or clinical account pages, including care.hypergevity.com.

We do not send advertising platforms medical intake responses, symptoms, diagnoses, medications, treatment selections, form contents, names, email addresses, phone numbers, patient identifiers or medical-record information.

Optional analytics and advertising technologies are disabled until the visitor provides the applicable consent. A visitor may decline optional technologies without losing access to the website.

Visitors may change or withdraw their cookie choice at any time through the Cookie Settings link in the website footer. Withdrawing consent stops future optional analytics and advertising activity and removes first-party analytics and advertising cookies that Hypergevity is able to control.

Hypergevity uses a necessary first-party preference to remember the visitor's cookie choice. Necessary privacy and security functions are not disabled when optional analytics or advertising cookies are declined.

Hypergevity does not sell personal health information. California residents may exercise applicable privacy rights through the CCPA Opt-Out page or by contacting info@hypergevity.com.